Privacy Policy

Privacy Policy

Privacy Policy for Extreme Fitness Gym
Effective Date: 27 November 2020 At Extreme Fitness , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our gym, website, or use our services.

1. Information We Collect

We collect various types of information in order to provide you with the best services possible. This includes:

  • Personal Identification Information: Name, email address, phone number, mailing address, and date of birth.
  • Payment Information: Debit card information and billing address (processed securely via third-party payment processors).
  • Health Information: Relevant medical or health information you provide (to tailor fitness programs and ensure safety).
  • Usage Data: Information about how you use our services, including attendance records and workout preferences.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies for various purposes, including to enhance your browsing experience.

2. How We Use Your Information

Extreme Fitness may use your information for the following purposes:

  • Membership Services: To manage your membership, including billing, communication, and service delivery.
  • Personalization: To tailor our programs and services to better suit your fitness goals and preferences.
  • Communication: To send important updates, newsletters, promotional offers, or other information that may interest you.
  • Health and Safety: To ensure the health and safety of all our members by customizing workout programs as needed.
  • Improvement: To conduct research and analytics to improve our services and overall experience.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We are POPI Act Compliant

4. Data Security

We take security seriously and have implemented appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of your personal information if it is inaccurate or incomplete.
  • Request deletion of your personal information, subject to legal obligations.
  • Opt out of receiving marketing communications at any time.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

7. Children’s Privacy

Our services are intended for individuals aged 13 and older. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

Extreme Fitness reserves the right to update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Extreme Fitness Inanda Square,

40 Sooklall Drive,

Newlands West, Durban, 4037

Phone: +27726151669 / +27713785684